Navrik
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Navrik

Navrik is a multi-tenant business platform: a workspace-scoped back-office (CRM, calendar/booking, commerce, staff, reviews, social) exposed through a first-party API, an MCP server, and an in-portal AI agent. A workspace's own website (storefront, booking, marketing) is a thin front-end; Navrik is the backend and system of record.

Core concepts

  • Workspace — the tenant. Every row, key, and setting is scoped to a workspace_id. Users belong to a workspace via membership; data is isolated by row-level security (RLS).
  • Operator vs buyer — operators (workspace members) run the business in the Navrik portal (/app). Buyers are the workspace's end customers; they never log into Navrik — they use the workspace's own site, which calls Navrik's public/token endpoints.
  • System of record — Navrik owns the authoritative data; external systems (HubSpot, Stripe, Xero, …) are projections via a per-field ownership map. See ADR-0002.

Three ways to use a workspace

  1. Portal (/app) — the operator's back-office UI.
  2. REST API (/api/v1) — programmatic access with an sk_live_ key. See API and the live reference.
  3. MCP (/api/mcp) — the same capabilities as tools for AI clients. See MCP.

Where to go next